Returns & Exchanges
At Irvine Tack & Western Wear, we want you to be completely satisfied with your purchase. If your gear or apparel isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Verify Eligibility
Ensure your items are in original, unworn condition with all tags attached and boots show no signs of scuffing on the soles.
Initiate Your Request
Visit our online portal or contact our customer support team with your order number to receive a Return Merchandise Authorization (RMA) number.
Package Your Gear
Securely pack the items in their original packaging and clearly write the RMA number on the outside of the shipping box.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing